RUFUS WILSON ONYEKACHUKWU

RUFUS WILSON ONYEKACHUKWU

Sales & Operations Support Professional

No. 2 Nnamdi Henry Street, 320211, Asaba, NG.

About

Diligent and detail-oriented professional with a National Diploma in Business Administration and Management, offering a proven ability in sales, customer service, and operational support. Adept at building strong client relationships, ensuring product quality control, and maintaining accurate records to drive efficiency and achieve organizational objectives. Eager to leverage strong communication and organizational skills in a challenging role that fosters career growth and personal development.

Work

Preswin Nigeria Limited

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Packaging Supervisor

Asaba, Delta, Nigeria

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Summary

Established quality control measures, ensuring top-notch product presentation. Handled employee grievances promptly, fostering a positive working environment for all staff members. Oversaw inventory management tasks, reducing instances of stock shortages or overages.

GIG Mobility

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Dispatch Assistant

Asaba, Delta, Nigeria

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Summary

Coordinated with warehouse team for seamless product dispatching. Maintained precise records to support inventory management. Managed urgent orders, delivering within tight deadlines. Ensured customer satisfaction with efficient handling of delivery complaints

Shoprite Nigeria

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Sales Supervisor

Asaba, Delta, Nigeria

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Summary

Conducted regular staff training to increase product knowledge and sales skills. Boosted store reputation by delivering top-notch customer service. Streamlined the sales process through effective leadership. Managed customer queries to improve overall service experience

Isiocare Pharmacy And Stores Ltd

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Retail Sales Executive

Asaba, Delta, Nigeria

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Summary

Monitor inventory levels and report low-stock items to management. Assist in receiving, checking, and storing new stock deliveries. Maintain cleanliness and organization of the sales floor and store environment. Handle customer inquiries, complaints, and feedback professionally. Support marketing and promotional activities to increase sales. Ensure compliance with company policies and relevant pharmacy regulations.

Emzor Pharmaceutical Industries

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Product Packaging

Lagos, Lagos State, Nigeria

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Summary

Ensured quality control and operational efficiency in product packaging, accurately verifying goods and maintaining equipment for a pharmaceutical manufacturing facility.

Highlights

Verified packaged goods against package invoices, achieving 100% accuracy in dispatch records and preventing discrepancies.

Performed minor repairs and strategic adjustments on packaging equipment, minimizing downtime by up to 15% and ensuring continuous production flow.

Adhered strictly to established guidelines and instructions, consistently meeting production specifications and quality standards for pharmaceutical products.

Contributed to efficient team operations by accurately reporting production metrics to supervisors, facilitating timely decision-making and problem resolution.

Tony Patent Medicine Store

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Sales Representative

Asaba, Delta State, Nigeria

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Summary

Managed client relationships and product presentations to drive sales and support business objectives for a retail medicine store.

Highlights

Assessed client needs and presented suitable promoted products, effectively matching solutions to customer requirements and increasing sales engagement.

Provided comprehensive product information and delivered product samples, enhancing customer understanding and facilitating informed purchasing decisions.

Cultivated positive trust relationships with targeted groups, influencing decision-making processes and fostering customer loyalty.

Maintained accurate records and documentation for reporting and feedback, ensuring data integrity for sales analysis and operational improvements.

Built and sustained strong relationships with key customers across multiple settings, contributing to repeat business and positive client experiences.

Education

Delta State Polytechnic, Ozoro

Ozoro, Delta State, Nigeria
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National Diploma (ND) Business Administration and Management

Divine Academy, Umunede

Umunede, Delta State, Nigeria
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National Examination Council (NECO) General Studies

Joy Nursery/Primary School, Umunede, Delta state

Umunede, Delta State, Nigeria
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First School Leaving Certificate (FSLC) Primary Education

Languages

English

Ika

Skills

Communication

Strong Communication Skills, Client Relationship Management, Product Presentation, Stakeholder Engagement.

Organizational Skills

Organization, Record Keeping, Documentation, Reporting, Self-Management, Independent Work.

Attention to Detail

Thoroughness, Quality Control, Accuracy, Data Verification.

Sales & Customer Service

Sales, Customer Service, Product Knowledge, Client Needs Assessment, Relationship Building.

Operations & Administration

Packaging Operations, Equipment Maintenance, Operational Efficiency, Business Administration, Management Principles.

Interests

Reading

Sports

Football.

Music

Listening to Music.

References

References

Available upon request